Delete Your Account & Data

How deletion works

Deleting your account is permanent. When your deletion is confirmed:

• your access is revoked immediately;
• if you are the sole owner of a business, its claimed listing and specials are removed from public display immediately;
• any active paid subscription is canceled immediately, with no automatic refund of previously paid fees (refunds are made only where required by law or granted as a manual exception);
• a 30‑day recovery period applies, during which the deletion can be reversed on request. Reversal is not self‑service: to restore your account within that window, email support@3specials.com and we will verify your identity before restoring it; and
• after the recovery period, your account and merchant‑controlled personal information are permanently deleted and scrubbed.

If you are a staff member, manager, or co‑owner (not the sole owner), deleting your account removes only your membership — the business stays live.

What we keep, and why

After deletion we retain only the limited records we are legally required or permitted to keep: billing, invoice, and tax records (generally 7 years), fraud‑prevention and dispute‑resolution evidence, legally‑required consent records (such as SMS consent and opt‑out records, generally 5 years), privacy‑request records (generally 3 years), a non‑personal audit and tombstone record (no personal information; it prevents a deleted listing from being re‑created), and Stripe customer and payment records retained through the applicable payment‑dispute window and as needed for dispute, fraud‑prevention, billing, tax, or legal obligations. Deleted data may persist briefly in isolated backups until overwritten in the normal backup‑rotation cycle, and is never restored to production. See our Privacy Policy for full detail.

Prefer to keep the business?

If you solely own a business but no longer want to manage it, you can transfer ownership instead of deleting. Contact support@3specials.com. If you can sign in, you can also start deletion directly from your dashboard.

Request account & data deletion

To protect your account, we verify your identity before acting on a deletion request. Provide the email or phone number associated with the account so we can locate and verify it. For access or correction requests instead of deletion, use our privacy request form.